Support
Service & Support
We offer extensive support for all of our filaments that you have purchased from us in close cooperation with the manufacturers.
After purchasing, you have the possibility to contact our support.
Email support: info@3d-filamente.ch
Write an email describing the problem, information about your printer and your print settings.
Pictures and/or small videos make it easier for us to provide a meaningful answer.
We answer such support requests free of charge within a maximum of 24 hours (excluding weekends and holidays).